Privacy Policy

Last updated: 15th August 2026

Mozza’s Way (“Mozza’s Way”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, make a donation, contact us, subscribe to communications, participate in our activities, or otherwise interact with us.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. What personal information do we collect?

Depending on how you interact with Mozza’s Way, we may collect information including:

  • Your name

  • Email address

  • Phone number

  • Postal or residential address

  • Donation amount and donation history

  • Payment and transaction information

  • Information you provide when contacting us

  • Information provided when registering for or participating in our events or activities

  • Your communication preferences

  • Information provided when subscribing to newsletters or other communications

  • Website usage information, including IP address, browser type, device information and pages visited

  • Any other information you voluntarily provide to us

We generally do not collect sensitive information unless it is reasonably necessary for our activities and you provide consent or we are otherwise permitted or required by law to collect it.

2. How do we collect your information?

We may collect personal information when you:

  • Make a donation through our website

  • Contact us by email, telephone, social media or through an online form

  • Subscribe to our newsletter or mailing list

  • Register for or participate in an event or fundraising activity

  • Volunteer or otherwise become involved with Mozza’s Way

  • Enter into a relationship with us

  • Visit or use our website

  • Provide information to us for another legitimate purpose

We may also receive information from third-party service providers that assist us with donations, payments, website hosting, communications, fundraising or other services.

3. How do we use your information?

We may use your personal information to:

  • Process and acknowledge donations

  • Provide receipts or other documentation relating to donations

  • Communicate with you about your donation or involvement with Mozza’s Way

  • Respond to enquiries and requests

  • Provide information about our charity, activities, campaigns and fundraising initiatives

  • Send newsletters or other communications where you have consented to receive them or where otherwise permitted by law

  • Organise and administer events and activities

  • Improve our website, services and fundraising activities

  • Maintain appropriate records

  • Comply with our legal and regulatory obligations

  • Protect the security and integrity of our website and systems

  • Prevent fraud, misuse or other unlawful activity

  • Carry out other purposes that you would reasonably expect in the circumstances or that are otherwise permitted by law

4. Donations and payment information

When you make a donation through our website, your payment may be processed by a third-party payment provider.

Mozza’s Way does not generally store your complete credit or debit card details. Payment information may be collected and processed directly by our payment provider in accordance with its own privacy policy and security practices.

We may retain information about your donation, such as your name, donation amount, date and transaction details, for accounting, reporting, receipting and legal purposes.

5. Disclosure of personal information

We will not sell, rent or trade your personal information.

We may disclose your personal information to trusted third parties where reasonably necessary to operate Mozza’s Way and provide our services. These third parties may include:

  • Payment and donation processing providers

  • Website hosting and technology providers

  • Email and communication providers

  • Accounting, auditing and professional advisers

  • Event and fundraising service providers

  • IT and security providers

  • Government agencies or regulatory bodies where required or authorised by law

We take reasonable steps to ensure that third parties who receive personal information handle it appropriately and in accordance with applicable privacy laws.

6. Overseas disclosure

Some of our service providers may store or process information outside Australia.

Where personal information is disclosed overseas, we will take reasonable steps to ensure that appropriate privacy and security protections are in place, where required by applicable law.

7. Cookies and website analytics

Our website may use cookies and similar technologies to improve your experience, understand how visitors use our website and assist with website functionality.

We may use analytics services to collect information such as:

  • Pages visited

  • Time spent on the website

  • General location information

  • Browser and device information

  • How you arrived at our website

This information is generally collected in an aggregated or de-identified form.

You can adjust your browser settings to refuse or restrict cookies. However, doing so may affect some website functionality.

8. Marketing and communications

If you subscribe to receive communications from Mozza’s Way, we may send you information about our charity, fundraising campaigns, events, news and other activities.

You can unsubscribe from marketing communications at any time by using the unsubscribe function included in our emails or by contacting us using the details below.

We will continue to send you communications that are necessary to administer your donation or relationship with Mozza’s Way where appropriate.

9. How we protect your information

Mozza’s Way takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Security measures may include appropriate technical, administrative and physical safeguards.

However, no method of transmission or storage of information is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

10. How long do we keep your information?

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, tax, reporting and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it.

11. Accessing and correcting your information

You may request access to personal information that we hold about you.

You may also ask us to correct personal information if you believe it is inaccurate, incomplete or out of date.

If you would like to change, modify, or request deletion of your information, please contact us using the details below.

We will consider your request and respond within a reasonable timeframe, subject to any legal requirements or legitimate reasons why we may need to retain certain information.

12. Privacy enquiries and complaints

If you have a question, concern or complaint about how Mozza’s Way handles your personal information, please contact us:

Mozza’s Way
Email: Mozzasway@gmail.com

We will take your privacy concerns seriously and aim to respond to your enquiry or complaint within a reasonable timeframe.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).

13. Third-party websites

Our website may contain links to third-party websites, including social media platforms, payment providers and other organisations.

Mozza’s Way is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

14. Children and young people

Where our activities involve children or young people, we take privacy seriously and will handle their personal information appropriately.

We encourage parents, guardians and carers to contact us if they have concerns about information relating to a child or young person.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements or technology.

Any updated Privacy Policy will be published on our website with the updated “Last updated” date.

16. Contact us

If you have any questions about this Privacy Policy or how Mozza’s Way handles personal information, please contact:

Mozza’s Way
Email: Mozzasway@gmail.com

We appreciate your trust and are committed to protecting the privacy and security of the people who support Mozza’s Way.